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    <title>Etherpad on Riseup status</title>
    <link>https://riseupstatus.net/affected/etherpad/</link>
    <description>Incident history</description>
    <generator>github.com/cstate</generator>
    <language>en</language>
    
    <lastBuildDate>2026-03-30T23:17:06+00:00</lastBuildDate>
    <updated>2026-03-30T23:17:06+00:00</updated>
    
    
    
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      <item>
        <title>[Resolved] Services disrupted, fix in progress</title>
        <link>https://riseupstatus.net/issues/2026-03-30-services-disrupted-fix-in-progress/</link>
        <pubDate>Mon, 30 Mar 2026 23:17:06 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2026-03-30-services-disrupted-fix-in-progress/</guid>
        <category>2026-03-31 03:17:06</category>
        <description>services should be restoring
Due to an expiring certificate authority, various riseup systems are experiencing outages. Work is underway to restore services to normal operation. Until things have stabilized you may have issues connecting to various riseup services, logging into your email account, or sending email.</description>
        <content type="html">&lt;p&gt;services should be restoring&lt;/p&gt;
&lt;p&gt;Due to an expiring certificate authority, various riseup systems are experiencing outages. Work is underway to restore services to normal operation. Until things have stabilized
you may have issues connecting to various riseup services, logging into your email account, or sending email.&lt;/p&gt;
</content>
      </item>
    
      <item>
        <title>[Resolved] Scheduled work in the pad service</title>
        <link>https://riseupstatus.net/issues/2024-06-16-pad/</link>
        <pubDate>Sun, 16 Jun 2024 16:03:25 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2024-06-16-pad/</guid>
        <category>2024-06-16 20:00:00</category>
        <description>The maintenance was done and the pad service should be restored!
Our pad service will be down from 18:00 (UTC) to 19:00 today (Sunday 16th) while we perform some maintenance work.
Thanks for your understanding.</description>
        <content type="html">&lt;p&gt;The maintenance was done and the pad service should be restored!&lt;/p&gt;
&lt;p&gt;Our pad service will be down from 18:00 (UTC) to 19:00 today (Sunday 16th) while we perform some maintenance work.&lt;/p&gt;
&lt;p&gt;Thanks for your understanding.&lt;/p&gt;
</content>
      </item>
    
      <item>
        <title>[Resolved] Continuing</title>
        <link>https://riseupstatus.net/issues/2024-05-31-continuing-network-issues/</link>
        <pubDate>Fri, 31 May 2024 20:26:26 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2024-05-31-continuing-network-issues/</guid>
        <category>2024-06-01 12:00:00</category>
        <description>The general network issue was solved, but there are still problems with our network provider&amp;rsquo;s routing so riseup services are inaccessible from some places on the internet. The provider is investigating.</description>
        <content type="html">&lt;p&gt;The general network issue was solved, but there are still problems with our network provider&amp;rsquo;s routing so riseup services are inaccessible from some places on the internet. The provider is investigating.&lt;/p&gt;
</content>
      </item>
    
      <item>
        <title>[Resolved] Network outage in Seattle</title>
        <link>https://riseupstatus.net/issues/2024-05-31-network-outage-in-seattle/</link>
        <pubDate>Fri, 31 May 2024 16:48:04 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2024-05-31-network-outage-in-seattle/</guid>
        <category>2024-05-31 17:35:00</category>
        <description>We are experiencing a network outage in Seattle, most riseup services are inaccessible. The upstream bandwidth provider&amp;rsquo;s router went down and they are working on it. No ETA for repair yet.</description>
        <content type="html">&lt;p&gt;We are experiencing a network outage in Seattle, most riseup services are inaccessible. The upstream bandwidth provider&amp;rsquo;s router went down and they are working on it. No ETA for repair yet.&lt;/p&gt;
</content>
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      <item>
        <title>[Resolved] Network issues from some locations</title>
        <link>https://riseupstatus.net/issues/2023-12-14-network-issues-from-some-locations/</link>
        <pubDate>Thu, 14 Dec 2023 21:46:32 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2023-12-14-network-issues-from-some-locations/</guid>
        <category>2023-12-16 00:00:01</category>
        <description>Things should be working as expectedly, we are sorry for the troubles.
&amp;ndash;
Out network provider is investigating the source of a connectivity problem that makes most of our services inaccessible from some locations. If you are affected by this issue, please try to access them using the Tor Browser.
We ask for patience, we can&amp;rsquo;t do anything at the moment from our side to mitigate the issue.</description>
        <content type="html">&lt;p&gt;Things should be working as expectedly, we are sorry for the troubles.&lt;/p&gt;
&lt;p&gt;&amp;ndash;&lt;/p&gt;
&lt;p&gt;Out network provider is investigating the source of a connectivity problem that makes most of our services inaccessible from some locations. If you are affected by this issue, please try to access them using the Tor Browser.&lt;/p&gt;
&lt;p&gt;We ask for patience, we can&amp;rsquo;t do anything at the moment from our side to mitigate the issue.&lt;/p&gt;
</content>
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      <item>
        <title>[Resolved] pad service down</title>
        <link>https://riseupstatus.net/issues/2023-06-23-pad-service-down/</link>
        <pubDate>Fri, 23 Jun 2023 18:49:32 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2023-06-23-pad-service-down/</guid>
        <category>2023-06-25 15:00:00</category>
        <description>Pad was restored, after over a day of downtime. We are sorry for the troubles. Our pad service is for unexpected problems. The issue has been identified and we are in the process of fixing it, but it might take several hours before it can be restablished.
Until then, please try use another pad service such as the one provided by sistemli.</description>
        <content type="html">&lt;ul&gt;
&lt;li&gt;Pad was restored, after over a day of downtime. We are sorry for the troubles.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Our pad service is for unexpected problems. The issue has been identified and we are in the process of fixing it, but it might take several hours before it can be restablished.&lt;/p&gt;
&lt;p&gt;Until then, please try use another pad service such as the &lt;a href=&#34;https://pad.systemli.org/&#34;&gt;one provided by sistemli&lt;/a&gt;.&lt;/p&gt;
</content>
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      <item>
        <title>[Resolved] Pad disruption</title>
        <link>https://riseupstatus.net/issues/2023-01-05-pad-disruption/</link>
        <pubDate>Thu, 05 Jan 2023 20:16:21 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2023-01-05-pad-disruption/</guid>
        <category>2023-01-15 15:42:42</category>
        <description>Etherpad service is experiencing some disruptions today, we are working on stabilizing things.</description>
        <content type="html">&lt;p&gt;Etherpad service is experiencing some disruptions today, we are working on stabilizing things.&lt;/p&gt;
</content>
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      <item>
        <title>[Resolved] pad service down</title>
        <link>https://riseupstatus.net/issues/2022-12-20-pad-service-down/</link>
        <pubDate>Tue, 20 Dec 2022 17:13:44 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2022-12-20-pad-service-down/</guid>
        <category>2022-12-19 20:11:24</category>
        <description>The etherpad service has been restored.
Etherpad service is currently down, we are investigating and should have it resolved shortly.</description>
        <content type="html">&lt;p&gt;The etherpad service has been restored.&lt;/p&gt;
&lt;p&gt;Etherpad service is currently down, we are investigating and should have it resolved shortly.&lt;/p&gt;
</content>
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      <item>
        <title>[Resolved] Scheduled Pad Maintenance</title>
        <link>https://riseupstatus.net/issues/2022-10-14-scheduled-etherpad-maintenance/</link>
        <pubDate>Fri, 14 Oct 2022 14:20:00 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2022-10-14-scheduled-etherpad-maintenance/</guid>
        <category>2022-10-15 16:30:00</category>
        <description>16.30 There weren&amp;rsquo;t any issues and the maintenance was done quicker than we expected. Happy writing! We need to perform more work in our pad service, from Oct 14 14:00 (UTC) to 16:00 you will not be able to use or access any document on it while do some changes to make it more robust. We are sorry for any trouble this can cause.</description>
        <content type="html">&lt;ul&gt;
&lt;li&gt;16.30 There weren&amp;rsquo;t any issues and the maintenance was done quicker than we expected. Happy writing!&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;We need to perform more work in our &lt;a href=&#34;https://pad.riseup.net&#34;&gt;pad service&lt;/a&gt;, from Oct 14 14:00 (&lt;em&gt;UTC&lt;/em&gt;) to 16:00 you will not be able to use or access any document on it while do some changes to make it more robust. We are sorry for any trouble this can cause.&lt;/p&gt;
</content>
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      <item>
        <title>[Resolved] etherpad</title>
        <link>https://riseupstatus.net/issues/2022-10-10-etherpad/</link>
        <pubDate>Mon, 10 Oct 2022 14:44:55 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2022-10-10-etherpad/</guid>
        <category>2022-10-10 16:50:55</category>
        <description>16:50 @utc The pad service should be restored and working, we are very sorry for the disruptions. We are monitoring it closely to identify any problem. If you find any problem after a couple of hours of this message, please don&amp;rsquo;t hesitate to open a support ticket at support.riseup.net.
16:20 @utc We are working on restoring the service and should be done in the next hour or two, hopefully earlier.</description>
        <content type="html">&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;16:50 &lt;em&gt;@utc&lt;/em&gt; The pad service should be restored and working, we are very sorry for the disruptions. We are monitoring it closely to identify any problem. If you find any problem after a couple of hours of this message, please don&amp;rsquo;t hesitate to open a support ticket at &lt;a href=&#34;https://support.riseup.net&#34;&gt;support.riseup.net&lt;/a&gt;.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;16:20 &lt;em&gt;@utc&lt;/em&gt; We are working on restoring the service and should be done in the next hour or two, hopefully earlier. No data is expected to be lost by this failure but some things might be a little slower.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;14:35 &lt;em&gt;@utc&lt;/em&gt; We are investigating a problem with our pad database server. Resolving this will take an unknow time at this moment but we are working as quickly as we can to solve it. We are very sorry for the troubles this might cause you.&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Other pad providers: &lt;a href=&#34;https://pad.systemli.org/&#34;&gt;pad.systemli.org&lt;/a&gt;, &lt;a href=&#34;https://framapad.org/&#34;&gt;framapad&lt;/a&gt;&lt;/p&gt;
</content>
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      <item>
        <title>[Resolved] delays and slowness on our network</title>
        <link>https://riseupstatus.net/issues/2022-03-20-delays-and-slowness-on-our-network/</link>
        <pubDate>Sun, 20 Mar 2022 22:52:58 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2022-03-20-delays-and-slowness-on-our-network/</guid>
        <category>2022-03-25 13:52:00</category>
        <description>The issues affecting our network have been resolved!
You may experience some slow loading on some of our services, we are investigating and will update this as we know more.</description>
        <content type="html">&lt;p&gt;The issues affecting our network have been resolved!&lt;/p&gt;
&lt;p&gt;You may experience some slow loading on some of our services, we are investigating and will update this as we know more.&lt;/p&gt;
</content>
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      <item>
        <title>[Resolved] etherpad service under heavy load</title>
        <link>https://riseupstatus.net/issues/2022-02-25-etherpad-service-under-heavy-load/</link>
        <pubDate>Fri, 25 Feb 2022 19:34:09 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2022-02-25-etherpad-service-under-heavy-load/</guid>
        <category>2022-03-01 08:00:00</category>
        <description>Our etherpad service is experiencing unusual heavy usage and may result in some instability for users. We are aware of the issue and working on mitigation, and will provide further updates as we are able.</description>
        <content type="html">&lt;p&gt;Our etherpad service is experiencing unusual heavy usage and may result in some
instability for users. We are aware of the issue and working on mitigation, and
will provide further updates as we are able.&lt;/p&gt;
</content>
      </item>
    
      <item>
        <title>[Resolved] Possible network issues due to DDoS</title>
        <link>https://riseupstatus.net/issues/2021-10-26-possible-network-issues-due-to-ddos/</link>
        <pubDate>Tue, 26 Oct 2021 19:09:54 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2021-10-26-possible-network-issues-due-to-ddos/</guid>
        <category>2021-10-19 12:10:38</category>
        <description>We and other e-mail providers have been subject to a DDoS attack disrupting our services. We received an e-mail blackmailing us: if we don&amp;rsquo;t pay, they will continue to attack us. We will not pay, we can&amp;rsquo;t accept blackmail and we will do everything possible in our hands to mitigate the effects.
A distributed denial-of-service (DDoS) is an attack aiming to make one service unavailable for others, using multiple sources for the attack makes it very complex to handle.</description>
        <content type="html">&lt;p&gt;We and other e-mail providers have been subject to a DDoS attack disrupting our services. We received an e-mail blackmailing us: if we don&amp;rsquo;t pay, they will continue to attack us. We will not pay, we can&amp;rsquo;t accept blackmail and we will do everything possible in our hands to mitigate the effects.&lt;/p&gt;
&lt;p&gt;A distributed denial-of-service (DDoS) is an attack aiming to make one service unavailable for others, using multiple sources for the attack makes it very complex to handle. We have taken several meassures against them, and we keep improving our systems to resist them but it&amp;rsquo;s still possible to face one that can produce a disruption in our services.&lt;/p&gt;
&lt;p&gt;In the case this happens we want to let you know the following:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;There might be problems connecting to our services. Please wait a little and try again later.&lt;/li&gt;
&lt;li&gt;There is no risk for your data.&lt;/li&gt;
&lt;li&gt;We will keep this website (&lt;a href=&#34;https://riseupstatus.net&#34;&gt;riseupstatus.net&lt;/a&gt;) updated&lt;/li&gt;
&lt;li&gt;We will be also tweeting updates &lt;a href=&#34;https://twitter.com/riseupnet&#34;&gt;@riseupnet&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;We will be actively working to minimize as much as possible this attack and get things back to normal as soon as possible.&lt;/li&gt;
&lt;/ul&gt;
</content>
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      <item>
        <title>[Resolved] Scheduled network outage today</title>
        <link>https://riseupstatus.net/issues/2021-10-22-scheduled-network-outage-today/</link>
        <pubDate>Fri, 22 Oct 2021 11:54:02 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2021-10-22-scheduled-network-outage-today/</guid>
        <category>2021-10-22 12:10:38</category>
        <description>Everything went well, thanks for your patience!
Today at 10am Pacific, 1pm Eastern, 17h UTC, there will be a temporary interruption in the network. It will affect all services, and is expected to only take approximately 10 minutes. Please plan accordingly.
During this time, you will not be able to reach many of our services, but there will be no loss of emails.</description>
        <content type="html">&lt;p&gt;Everything went well, thanks for your patience!&lt;/p&gt;
&lt;p&gt;Today at 10am Pacific, 1pm Eastern, 17h UTC, there will be a temporary interruption in the network. It will affect all services, and is expected to only take approximately 10 minutes. Please plan accordingly.&lt;/p&gt;
&lt;p&gt;During this time, you will not be able to reach many of our services, but there will be no loss of emails.&lt;/p&gt;
</content>
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      <item>
        <title>[Resolved] Scheduled network outage today</title>
        <link>https://riseupstatus.net/issues/2021-10-14-scheduled-network-outage-today/</link>
        <pubDate>Thu, 14 Oct 2021 13:42:44 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2021-10-14-scheduled-network-outage-today/</guid>
        <category>2021-10-14 18:12:54</category>
        <description>Due to equipment incompatibility, this work was suspended and will be rescheduled at a later time.
Today at 10am Pacific, 1pm Eastern, 17h UTC, there will be a temporary interruption in the network. It will affect all services, and is expected to only take a few minutes. Please plan accordingly.
During this time, you will not be able to reach many of our services, but there will be no loss of emails.</description>
        <content type="html">&lt;p&gt;Due to equipment incompatibility, this work was suspended and will be rescheduled at a later time.&lt;/p&gt;
&lt;p&gt;Today at 10am Pacific, 1pm Eastern, 17h UTC, there will be a temporary interruption in the network. It will affect all services, and is expected to only take a few minutes. Please plan accordingly.&lt;/p&gt;
&lt;p&gt;During this time, you will not be able to reach many of our services, but there will be no loss of emails.&lt;/p&gt;
</content>
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      <item>
        <title>[Resolved] Connectivity</title>
        <link>https://riseupstatus.net/issues/2021-08-23-connectivity/</link>
        <pubDate>Mon, 23 Aug 2021 15:43:59 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2021-08-23-connectivity/</guid>
        <category>2021-08-23 18:22:00</category>
        <description>We believe the issue is fixed, but we are going to keep monitoring it closely. Thanks for your patience!
We found out problems with one of the internet providers we use generating the outage. We are still working on this issue but services should be going back to normal. We are and will be monitoring closely this issue.
We are investigating a network outage tha affects almost all of our services.</description>
        <content type="html">&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;We believe the issue is fixed, but we are going to keep monitoring it closely. Thanks for your patience!&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;We found out problems with one of the internet providers we use generating the outage. We are still working on this issue but services should be going back to normal. We are and will be monitoring closely this issue.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;We are investigating a network outage tha affects almost all of our services. We are already working on get things back to normal, please hold on a little.&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
</content>
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      <item>
        <title>[Resolved] Planned systems maitenance ongoing</title>
        <link>https://riseupstatus.net/issues/2021-06-28-planned-systems-maintenance/</link>
        <pubDate>Mon, 28 Jun 2021 18:15:10 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2021-06-28-planned-systems-maintenance/</guid>
        <category>2021-06-28 20:24:10</category>
        <description>Everything should be working again, thanks for your patience.
Some services will be disrupted for some minutes while we perform systems maintenance. Please be patient.</description>
        <content type="html">&lt;p&gt;Everything should be working again, thanks for your patience.&lt;/p&gt;
&lt;p&gt;Some services will be disrupted for some minutes while we perform systems maintenance. Please be patient.&lt;/p&gt;
</content>
      </item>
    
      <item>
        <title>[Resolved] network problems</title>
        <link>https://riseupstatus.net/issues/2021-06-03-network-problems/</link>
        <pubDate>Thu, 03 Jun 2021 19:39:11 +0000</pubDate>
        <guid>https://riseupstatus.net/issues/2021-06-03-network-problems/</guid>
        <category>2021-06-03 19:59:03</category>
        <description>We tracked down the networking issues and were able to resolve them.
Network disruption impacting most services detected. We are aware of the problem and will update this event as we know more.</description>
        <content type="html">&lt;p&gt;We tracked down the networking issues and were able to resolve them.&lt;/p&gt;
&lt;p&gt;Network disruption impacting most services detected. We are aware of the problem
and will update this event as we know more.&lt;/p&gt;
</content>
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